Field Service & On-Site Repair Solutions
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Field Service

Field Service: On-Site Repair for Commercial Equipment

At Altaquip, we bring professional repair services directly to your commercial property. Our field service team combines years of experience with a commitment to efficiency, ensuring your equipment is back up and running with minimal downtime.

Equipment We Service On-Site

Our field service team is prepared to tackle a diverse range of commercial equipment, including but not limited to:

  • Motorized shopping carts (e.g., MartCart, Amigo Smart Shopper)
  • Cart retrieval systems (e.g., Gatekeeper cart mules)
  • Commercial fitness equipment (e.g., Matrix treadmills, ellipticals)
  • Industrial cleaning systems (e.g., SprayMaster Power Washing Systems)

We are OEM trained and authorized with access to genuine parts!

Industries We Serve

Our field service team supports a wide range of industries, including:

  • Retail stores
  • Fitness centers and gyms
  • Restaurants and commercial kitchens
  • Animal shelters
  • Hospitals and healthcare facilities

The Altaquip Field Service Process

  1. Contact: Reach out to us to schedule your field service appointment.
  2. On-Site Arrival: Our skilled technician arrives at your location, fully equipped to address your needs.
  3. Thorough Assessment: We conduct a comprehensive evaluation of your equipment.
  4. Clear Communication: We provide a detailed explanation of the problem and proposed solution.
  5. Expert Repair: With your approval, we perform the necessary repairs efficiently.
  6. Quality Assurance: We rigorously test the equipment to ensure optimal performance.

We stand behind our work with a satisfaction guarantee.

Benefits of On-Site Repairs

  • Minimized Downtime: Eliminate equipment transportation time.
  • Contextual Problem-Solving: Our technicians observe equipment in its regular environment.
  • Immediate Verification: We test equipment under real-world conditions post-repair.
  • Resource Efficiency: Save time and manpower with on-site repairs.
  • Expert Insights: Gain valuable maintenance tips specific to your setup.

Preventive Maintenance: A Proactive Approach

Ask about our preventative maintenance options. Regular maintenance can:

  • Prevent unexpected breakdowns
  • Reduce higher cost repairs later
  • Extend the lifespan of your equipment

Let us help you implement a proactive maintenance strategy tailored to your specific needs and equipment usage.

Amigo

Ready to Experience the Altaquip Difference?

Don’t let equipment issues slow down your productivity. Contact Altaquip today to inquire about your product needs. Our expert technicians are ready to bring their skills and tools directly to you, ensuring your equipment is restored to peak performance with minimal disruption.

Remember, at Altaquip, we don’t just fix equipment—we build relationships—one repair at a time, one satisfied customer at a time. We look forward to serving you and your equipment needs!

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